T&C

Terms & Conditions Quality Resume Services

Introduction

The use of the website of Quality Resume Services is subject to the terms and conditions described below. Any and all use of this website constitutes the user’s agreement to abide by such terms and conditions. Quality Resume Services reserves the right to change and amend the Terms of Use and Privacy Policy at any time without prior notice by posting the changes and/or amendments on this website. A user agrees to any and all changes and amendments posted herein each and every time a user accesses this website, with each access being equivalent to the user signing his or her concurrence to this agreement. The GDPR Privacy Policy is described on a separate page that you can find here:
GDPR Privacy Policy

Privacy and confidentiality

Quality Resume Services uses information provided by customers for one reason only: creating a resume that is strictly personal. Client information will never be shared with third parties for any reason. In testimonials, personal information is provided only with the consent of the persons involved. Our GDPR Privacy Policy is described on a separate page that you can find here: GDPR Privacy Policy

Price and availability

The availability and price of products and services offered on the website of Quality Resume Services are subject to change without prior notice.

No refund policy

Quality Resume Services has a strict no-refund policy. By ordering and paying for any of the products and/or services offered on the website, customers agree that all aspects of the creation of all products and services offered, including their delivery to the customers, constitute a creative process. As such, customers agree that all payments for such creative products and services are final and non-refundable.

Use of Credit Card

Credit card data provided by customers will be managed by PayPal and/or payment processor Mollie. Information provided by customers to Quality Resume Services regarding their credit cards and/or bank account will only be used in accordance with the terms provided by PayPal and Mollie. All information provided by customers must match the card account records provided by the bank and/or financial institution that issued these credit cards. Card numbers are transmitted directly to the banking network for authorization and will not be recorded by Quality Resume Services. PayPal is an online merchant. Mollie is a payment processor. For more information, please visit http://www.paypal.com.

Please note that credit card fraud is a serious crime that is punishable by imprisonment and/or fines. Fraud is a serious threat. Quality Resume Services automatically logs your computer ID and your ISP provider. This is a safety measure only as a protection against fraud. Only if and when necessary, such information will be used by Quality Resume Services and by other legal entities for prosecution in case of alleged fraud.

Revisions

Quality Resume Services will revise your CV or resume and do it’s utmost to ensure customer satisfaction. As a rule, revisions are free of charge. Within 30 days after the day of submission of a completed product, customers may request a revision. Such a revision, and subsequent ones, are limited to the original instructions provided by customers. In no case shall a revision entail a complete make-over of a delivered product. Significant overhaul of a purchased product, for example, due to a change of industry, necessitating completely re-writing a resume, is thus ruled out.

If a customer fails to notify Quality Resume Services in writing (via email) regarding any request for revision within the timeframe mentioned above, Quality Resume Services waives its liability to revise that customer’s purchased product.

Breach of Agreement

In case a customer breaches this agreement, that customer agrees to pay Quality Resume Services the reasonable costs associated with legal proceedings that Quality Resume Services may initiate against that customer. Quality Resume Services reserves the right to the initiation of such legal proceedings and to the recovery of costs related to such legal actions from customers in breach of this agreement.

Warranties Disclaimer and Liability Limitations

This website, together with the contents and the associated sites and/or pages on Facebook and LinkedIn, and the products and services being sold herein, are provided by Quality Resume Services on an “as is” and “as available” basis. Quality Resume Services does not make warranties or representations of any kind, whether express or implied, as to the operation of this website or any of its associated sites, the information, the content or materials included, and the offered products and services herein. Moreover, Quality Resume Services does not represent or warrant that the information, products, and services being offered on this website and its associated sites, are complete, current, and completely accurate. By using this site or any of the associated sites, you expressly agree to shoulder all risks and liabilities for such use.

Quality Resume Services does not warrant or guarantee any specific level of performance or results for any of its services. All services offered are a best efforts obligation and shall not constitute an obligation to perform or deliver a guaranteed commitment or result.  Quality Resume Services shall conduct its operations and provide its services in a professional manner and in accordance with good industry practice. Examples of results obtained for other clients of Quality Resume Services may be used as a marketing tool and shown to prospects for demonstrative purposes only and should not be construed by clients as indicating any promised results or level of results.

To the fullest extent possible under the law, Quality Resume Services disclaims all warranties and representations, whether express or implied, including, but not limited to, implied warranties of merchantability and fitness of the site, the information provided herein and the products and services offered herein for any specific or general purpose and non-infringement. Quality Resume Services will not be held liable for any damages of any kind arising from the use of this website or any of its associated sites, including, but not limited to, compensatory, direct, indirect, incidental, consequential, and punitive damages, financial and data loss, loss of income or profit, loss or damage to property or third party claims.

Trademarks

Quality Resume Services is a trademark of Quality Resume Services Either Quality Resume Services or third parties own the logos, service marks and trademarks used in all web pages covered by this website and associated sites. It is forbidden for any user to use such logos, service marks, or trademarks without the prior written consent of their respective owners.

Governing Law

The laws of the Kingdom of the Netherlands shall prevail in the enforcement of agreements between customers and Quality Resume Services. Customers agree that any action at law or in equity arising out of or related to the use of this website and/or its associated sites, including, but not limited to the use of products and services offered on this site, will be filed only in Haarlem or Amsterdam (the Netherlands) at the appropriate court of law. Customers agree that they will submit themselves to the jurisdiction of such a court of law in the Netherlands when such actions are litigated.

Last update: 18 May 2023